Draft for launch review · Not yet effective
Tayeti’s proposed moderation process applies the same content standards to consumers, businesses, and affiliated companies, whether or not a business subscribes to a paid service.
What we examine
Moderators consider the reported content, the relevant guideline, available experience information, and any response supplied by the parties. Automated signals may help prioritize cases; a signal is not proof that an experience is false.
Possible outcomes
A review may remain, be returned for a specific correction, be restricted during a serious safety or authenticity investigation, or be removed for a stated violation. Negative sentiment by itself is not a violation. Editing a rating or resolving a complaint does not automatically erase the earlier experience.
Notice and appeal
Affected account holders should receive a reason and a way to challenge a moderation decision. An appeal should identify the case or review, explain the error, and describe relevant evidence. Do not send identity documents or payment information through public comments. Where practical, a different moderator should assess the appeal.
Privacy and urgent concerns
Report threats, exposed personal information, impersonation, or unlawful material through Contact & help. Tayeti is not an emergency service. Contact the appropriate emergency service when there is immediate danger.
Business claims and response rights
Business ownership must be checked before a representative receives control of a profile. Claiming a profile does not give a business ownership of consumer reviews. A representative’s response follows the same privacy and conduct standards.
Transparency
Paid plans do not determine moderation decisions. Repeated abuse of reporting, harassment, or fabricated evidence may lead to account restrictions. Response targets will be published when staffing and case procedures are established; no resolution deadline is promised in this draft.